ALL ORDERS ARE PROCESSED THE NEXT BUSINESS DAY.   Orders placed Friday will process Monday.  Please allow 3-5 business days for orders to be shipped unless noted otherwise. 

ORDERS CANNOT BE COMBINED.   Multiple orders will result in multiple shipments. In the event that our shipping department is able to combine orders based on destination addresses, no refund for shipping or processing will be made. There will be no exceptions.

ORDERS CANNOT BE CHANGED.   Once an order is placed it cannot be amended. It will either ship as ordered or can be cancelled by the customer prior to shipping. Addresses, sizes, colors, or items cannot be changed within an order after the order is confirmed. To receive a different product, that product must be ordered separately. Once an order has shipped, it cannot be canceled. There will be no exceptions. 

CUSTOMERS ARE RESPONSIBLE FOR SIZING THEMSELVES.   We provide measurements for garments on our product pages. These measurements are made available so that customers can choose an appropriate size. No one from or affiliated with Premium Co through any communication or social media is responsible for ensuring the customer’s fit. Any advice is purely anecdotal. Please take the time to consult the sizing charts to ensure a proper fit.  A shipping confirmation email with tracking information will be sent immediately after your order is fulfilled. We are not responsible for lost or damaged goods during transit. The buyer assumes all responsibilities for claims made with the carrier.

INTERNATIONAL CUSTOMERS  are responsible for any import duties, taxes, or customs fees associated with orders placed on our site.
NO REFUNDS.   SIZE EXCHANGE or STORE CREDIT ONLY within 10 days from receiving the shipment, unless the exchange is due to a mistake of our's.
In the event of needing to exchange an item, please contact sales@shop-premium.com to receive exchange instructions.
TERMS OF USE:    By using our website, you agree to the Terms of Use.  We may change/update these terms, so please refer to this page regularly.  We do not represent or warrant that the information on our website is accurate, complete, or current.  We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
COPYRIGHT & TRADEMARKS:  All content on our website including text, graphics, logos, button icons, and images, is property of Premium Company.